London Tech Help

Friendly and Knowledgeable IT Support

Helping you and your business with your technology needs

Offering you fast and friendly support without the jargon!

15 years of IT experience, working for medium to large businesses, including Harvey Nichols and Nike.

Now supporting small - including those one person businesses - and medium businesses, I can be your eyes for the confusing and ever changing digital world, guiding you through every step!

Find out what I offer further down below and get in touch when you need help.



COVID19 Update - Please note that as usual, most of my support is done remotely, even more so now. If a visit is required, I'll wear a mask at all times.

Services

Below you'll find a short list of services I can help you with.

If you are unsure of the help you need, please contact me, at the very least, I may be able to point you in the right direction.

Hardware

PC or Mac, Synology etc, including servers fully supported.

Software

Various applications/systems integration or just support.

Printing Solution

Office printing needs including scanning, I can help you with that.

Cloud Data

E-mails on the cloud (Office 365) or store data on Dropbox?

Security

Secure your network and your data by using firewalls and VPN.

Telephony

21st century telephony - or old school BT lines.

Data Storage

On site file server, file sharing available for teams or individuals.

Network Management

Computer networking supported, switching, routing, and more.

Wireless

Provide fully secure network coverage to your office.

About

Hi, my name is Burim and I've been involved in IT Support for over 15 years, supporting large networks and systems for household names, including Nike and Harvey Nichols!

If you need friendly help with your IT requirements, such as support and consultation, look no further!

Supporting small (including those one person businesses) and medium businesses, I can be your eyes for the confusing and ever changing digital world, guiding you through every step!

You can be assured you’ll receive a very personal service from me, sure, you can go to a bigger company, but you’ll lose that personal touch and understanding you’ll get from me. I do have access to various resources/partners for the more complex projects, so you could say, no job is too big for me!

Very often, many businesses don’t have the IT expertise in house to guide them through a particular project/task, so I can help you understand whatever you’re trying to achieve and potentially save you lots of money!

There is a lot of technical jargon mentioned that can scare a lot of people, but you can rely on me to explain it in plain simple English!

Should you also need help with website design/implementation, and/or app creation for iOS or Android, I have resources available to help with that too.

Prices

Prices displayed below for ad-hoc support, for contracts please contact me to discuss.

Business Hours

£50/hr

Monday to Friday 09:00-18:00.

Out of Hours

£60/hr

Monday to Friday 18:00 onwards.

Weekends

£75/hr

Saturday/Sunday all day.

Please note, the prices above exclude public holidays and are subject to availability.

For on-site support, minimum charge of one hour applies.

For remote support, minimum charge is for 30 minutes.

Additional time above the minimum is charged in 15 minute blocks for remote or on-site support.

Contact

Please e-mail in the first instance, else, if you do call and I am unable to answer, please leave a voicemail with your contact details and I'll get back to you as soon as I can. Please include as much information as possible regarding the issue you are experiencing if you e-mail in.

Telephone

0203 773 1507